Shipping & Returns
All orders placed before 1 PM EST will be eligible for same day shipping. Typically there is 1-2 Day(s) processing time. Once processed the order will be shipped with a shipping carrier such as FedEx, UPS, USPS. Time of delivery is 1-7 business days depending on your location.
We use ground shipping (usually UPS) and the estimated delivery of packages varies on destination, business days, as well as the shipping carrier. Our estimated time of arrival is below.
This is the average time it takes to receive your package, however, at times it may be delivered before or after. We encourage to track your package by clicking here – TRACK YOUR ORDER to get the accurate time.
All returns must be made within 14 days of purchase. After the 14 days, all sales are final.
We operate an extremely simple guarantee: We will refund any item you are not completely happy with as long as it's unworn and in original condition and a return is made within 14 days.
If a return needs to be made, please email us and provide your order number, return reason and contact details. We will get back to you asap with all the return information.
JB Jewelry is able to exchange your Jewelry within 14 days of purchase. Simply email us and enter your contact and order information. One of our representatives will contact you and assist you with your exchange.
Once we have received the original order, we can process the exchange and we will send your new items.